The technology monitor is a specialized role dedicated to helping students and staff resolve technical issues on exam day. They use simple tips in the AP Technical Troubleshooting Guide to troubleshoot problems students may have:
- Opening and signing in to Bluebook™
- Starting the exam
- Submitting responses
This role does not require technical expertise.
Schools may assign more than one technology monitor to support digital AP Exams.
- Be on-site on exam day.
- Assist any students who proctors identify as having a technical issue—technology monitors can assist students in the exam room, in the hallway, or in a room designated for technical help.
- Follow the tips and instructions in the AP Technical Troubleshooting Guide.
- Provide backup devices to students, if available.
Preparing Technology Monitors
Give technology monitors the AP Technical Troubleshooting Guide.
Connect technology monitors with school and district technology staff, who can provide network information and procedures for resolving local network connectivity issues that interfere with testing. For example, how to sign on to the correct network on exam day.