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Technical Tips

Recommended Software and Browsers

To access AP Score Reports for Educators, you’ll need an internet connection and one of the following operating systems:

  • Windows® 7 or 10
  • Mac® OS X
  • Chrome OS™

To take advantage of the full range of features the website has to offer, we recommend you use one of the following web browsers:

  • Google Chrome™ (latest version)
  • Firefox (latest version)
  • Safari® (latest version)

Internet Explorer 11 or a prior version is not recommended for accessing the site as these browser versions have been retired by Microsoft®.

Browser Settings

Set your browser to the following for optimal report viewing:

  • JavaScript enabled
  • Cookies enabled
  • Pop-up blockers disabled
  • File downloads enabled

To learn how to view or change your browser preferences, refer to your browser’s help text.

Do not use your browser’s Back or Forward buttons to navigate through the website. For the optimal experience, please use the menu and navigation options provided within the site.

Browser Plugins

Some browser plugins may not allow you to select your subject and sections, therefore preventing you from viewing your reports. If switching browsers doesn’t resolve this issue, disable or uninstall your extensions and try running your report again. If you’re using Chrome, you can also try opening an incognito window to run your report—this automatically disables any plugins. In Firefox, restart the browser in Safe Mode by selecting “Restart with Add-ons Disabled” from the Help menu.

Supported Devices

While some portions of the site have been optimized for a mobile or tablet device, some reports should still be accessed on a desktop device for the optimal experience, including:

  • Instructional Planning Report
  • Student Datafile
  • Summary Reports

Network Settings

Some users may experience issues accessing reports if they are logged in while on a school network that blocks College Board content. Please ensure that your school network's filter allows for all College Board content by including the wildcard "*.collegeboard.org" in the list of accepted URLs.

AP Score Reports for Educators

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