How will I know when a new file or score report is available in the new portal?

To start receiving email notifications, you must complete the following steps:

1. Set up a College Board account
2. Add the access code for the new portal to your account.
3. Log in to the new portal at least once for your institution(s). This will identify you as an active user of the portal.

On weekdays, all active users of the portal get daily email notifications to alert them of new score reports made available to their institution in the previous 24 hours. If no new score reports are available, no email notification will be sent. If you manage multiple campuses for your institution, you'll receive individual email notifications per campus whenever new score reports become available. 

Score reports are updated throughout the day and will be available to your institution within 24 hours of when the student placed their order. 

Reminder: Add [email protected] to your email contacts to ensure you receive system notifications. Check your junk folder if you're having trouble locating these emails. You may need to work with your IT staff to ensure this email doesn't get blocked by your institution’s email server/provider.