Requesting Corrections or Updates to AP Score Reports

School and district administrators can request corrections or updates to student school reports on the Administrator Tools page of the AP Score Reports for K–12 Educators portal. The following can be requested:

• Remove a Student: Submit the name of a student appearing on your Student Score Report or Student Datafile who does not attend your school or district to request they be removed.
• Add a Student: Submit the name of a student who attends your school or district but is missing from your Student Score Report or Student Datafile to request they be added.
• Update Grade Level: Request a grade level correction for a student appearing under the incorrect grade level in your reports.

Only AP coordinators, principals, alternate AP coordinators, and the designated district point of contact can request these changes. Teachers do not have access to these tools and should contact their principal or coordinator if they see information in their reports that needs to be corrected. Only requests for the most recent exam administration may be submitted.

Check These First

If a Score Is Missing

Some scores take longer to process due to later testing, or other circumstances such as the late receipt of exam materials or an irregularity occurring on test day. View your student roster in AP Registration and Ordering to see when/if the student took the exam. Students will receive an email when their outstanding scores are available, and educator reports will be refreshed daily.

A score may seem to be missing because a student is in the wrong class section. If this is the cause, learn how to make a section update (.pdf) for a student appearing in the incorrect section on your Subject Score Roster report. This change can be made by the AP coordinator in AP Registration and Ordering.

Before Requesting to Add a Student

A student may not really be missing from your reports—they may just have a score that has not been reported yet, or a canceled score. Do not submit a request to add a student if:

• Some but not all of a student’s scores from the exam administration are appearing in your reports.
• The student appears in your Student Datafile and Student Score Report.
• The student appears in your reports with a misspelled/incorrect name.

Review other reasons why a student or score may be missing from your reports.

Note: As part of our commitment to protecting student data, once your request has been received, we will reach out to the student to give them the opportunity to review and confirm or deny your request. Therefore, a response to your request may take longer than our usual timeframe of 7-10 business days.

Before Requesting to Remove a Student

You should only submit a request to remove a student if a student who does not attend your school full time is appearing in your Student Datafile or Student Score Report.

Most students take AP courses at the school they attend full time, and this is the school they indicate during their AP registration. But in some cases, students may enroll in a class section at a school different than the one they attend full time if they are receiving instruction for that specific AP course there. This could be because their full-time school doesn’t offer that specific course or because they’re taking the course through an online provider.

A student will still appear in your Subject Score Roster and Organization Score Roster reports if they were instructed by a teacher at your school for a specific subject or subject(s) and enrolled in a class section, even though they do not attend your school full time. This is to allow their teacher to see their score for that subject.

School and district administrators can filter these students out of their reports by using the "Attended/Instructed" filter.