What if a student needs more time to gather supporting documentation for reconsideration?

Students should provide documentation within five business days of requesting a reconsideration by replying to the email sent from capstonetestsecurity@collegeboard.org. Failure to provide the documentation within the given time frame may result in the student receiving a score of 0 on that particular component of the performance task.  

However, students who require additional time to gather supporting documentation for reconsideration must request an extension by replying to the email sent from capstonetestsecurity@collegeboard.org. Students should immediately inform their case manager identified in their email and provide details regarding their request for an extension. Students must communicate effectively and promptly to ensure a fair and transparent review process. It is at the discretion of the case manager to approve or deny the request for additional time.