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FAQ
If a student’s device fails, can they continue the exam on another device?
Yes, students can switch to another device before or after they enter the start code by using the Bluebook device swap feature. Complete instructions are in the AP Technical Troubleshooting Guide.
The device swap feature syncs test data so students can continue testing on a new device. It’s a last resort and should only be used if the student:
- Entered the start code
- Tried restarting Bluebook and the device
- Has testing time left
Important: Never use the device swap feature after a student’s testing time runs out—their answers could be lost.