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AP coordinators can manage makeup exam requests, including denying any requests for makeup digital exams if necessary. AP teachers can see the status of a student’s request for a makeup digital exam, but only AP coordinators can approve or deny makeup requests.

Students who were registered for a digital exam may submit a request for a makeup digital exam if:

  • An issue occurred during their digital exam that impacted their ability to test.
  • An unexpected situation prevented them from being able to test on the scheduled exam date.
  • They didn’t start check-in before the official start time for the exam.
  • Their exam responses were unable to successfully submit to the AP Program after repeated attempts to submit.

The ability to submit makeup requests will be available beginning May 18 (the start of Administration 2). See details about how students submit makeup digital exam requests.

Students can request a makeup digital exam only if they were already registered for a digital exam. They’ll need to work with their school’s AP coordinator for usual ordering procedures if they want to request:

  • A makeup digital exam following a paper-and-pencil exam
  • A makeup paper and pencil exam or AP Chinese or AP Japanese Exam
Important: For students with approved or pending makeup digital exam requests as of digital exam registration deadline (11:59 p.m. ET 7 calendar days before the digital exam date), their makeup request will be processed and their previous exam for the subject won’t be scored, even if the student doesn’t ultimately sit for the makeup digital exam. A recommended best practice is to contact students who submitted a makeup digital exam request to verify that they intend to test again and to make sure they understand their original digital exam won’t be scored.

Deadline for student requests: If a student wants to request a makeup digital exam, they must do so through My AP as soon as they know they need a makeup digital exam. Requests must be submitted no later than 7 calendar days before the makeup digital exam they want to take.

If a student submits a request for a makeup digital exam, Pending is listed in the Makeup field of the dashboard.

AP COORDINATORS APRO VIEW: To show Requested status for one or more students in the Makeup field of the Dashboard in APRO For makeup exam requests:

  • If the school agrees the student should take the makeup exam: No action is needed. Any pending requests for makeup digital exams will be automatically approved and processed by the digital exam registration deadline (11:59 p.m. ET 7 calendar days before the scheduled digital exam date).
     
    • An AP coordinator may change a student’s makeup request status to Approved if they’d like to directly manage the process. This is not required, though. Any request listed as Pending as of 7 calendar days before the scheduled digital exam date will automatically be approved and processed.
       
    • The student roster in AP Registration and Ordering won’t show makeup exam dates until after 11:59 p.m. ET 7 calendar days before the scheduled digital exam date, even if an AP coordinator approves a makeup request before that point.
       
  • If the student shouldn’t take a makeup exam: Select Deny for the student from the dropdown in the Makeup field. A request must be denied by the AP coordinator before the deadline of 11:59 p.m. ET 7 calendar days before the scheduled digital exam date. After that point all pending requests will be automatically approved.
     
    • If a student submitted a request for a makeup digital exam, but changes their mind, you should deny their request by the deadline. By doing so, their original digital exam will be scored.
       
  • If a student submitted a request for a makeup digital exam, but changes their mind, you should deny their request by the deadline. By doing so, their original digital exam will be scored.

    AP COORDINATORS APRO VIEW: To show the dropdown in the Makeup field to highlight the Deny action
    After the digital exam registration deadline (11:59 p.m. ET 7 calendar days before the scheduled digital exam date), the status in the Makeup field will change to Approved for all students who are scheduled to take a digital makeup exam. A new row will be displayed for the student in the dashboard, listing the exam date for the makeup digital exam.